Residential Aged Care

A place that feels like home

Care and community around the clock at our homes in New Gisborne and Footscray, with the same faces every day and family always welcome.

Two residents laughing together at a Nexia residential aged care home

Two homes. One way of caring.

The same household model and the same familiar faces every day, in New Gisborne and in Footscray. Choose a home to see its rooms, costs and daily life.

New Gisborne

Our Macedon Ranges home, set in gardens with space and quiet. Single rooms with private ensuites, and Lorikeet Lane, our purpose-built dementia care household.

See our New Gisborne home

Footscray

Our inner-west home, close-knit and part of the local Vietnamese and Chinese communities. Established gardens, a cinema and a men's shed, with team members who speak your language.

See our Footscray home

Book a tour, New Gisborne or Footscray, see for yourself

Meet the team, see the rooms and gardens, and get a feel for daily life. Book a tour of either home.

New Gisborne is at 176 Station Road, New Gisborne. Footscray is at 25 Mephan Street, Footscray. Tell us which home in the form and we'll arrange the rest.

A Nexia care manager talking a family through residential aged care options and funding

The plan made at the kitchen table beats the one in a waiting room

Most families start looking at residential care after something happens. A fall, a hospital stay, a carer who has run out of steam.

Starting early keeps the choices in your hands. Our Care Managers sit down with you, get the facts on the table, and walk you through funding and what you'll pay in simple terms. Every new client receives a comprehensive clinical assessment at no additional cost.

Nexia's aged care services

Residential aged care at Nexia is more than a room and a roster. At both homes, qualified carers and nursing staff are on site day and night, with clinical care, specialised support and daily life programs all under one roof.

Dementia Care icon

Dementia Care

Care and support for people living with dementia at both homes, from teams who take the time to know each person's history and routines.

Palliative Care icon

Palliative Care

Comfort and dignity at end of life, with family close and nursing care around the clock.

Respite Care icon

Respite Care

Short-stay respite care services that give carers a real break, planned or at short notice.

24/7 Nursing Care icon

24/7 Nursing Care

Qualified nursing staff on site at our aged care home day and night, every day of the year.

Lifestyle & Wellbeing Programs icon

Lifestyle & Wellbeing Programs

Activities, outings and programs that keep residents connected, active and engaged.

Gardens & Shared Spaces icon

Gardens & Shared Spaces

Gardens, courtyards and shared spaces made for everyday life, where family visits feel like a catch-up, not an appointment.

Testimonials

In their words

“They think outside the box and their fees are fair and reasonable compared to other providers... This is our 3rd provider and I am extremely happy for the first time. Nexia makes everything easy.”
MMaryGoogle review
“They have taken so much pressure off me by knowing their job and putting things into place for me... My mums carers are both amazing and Mum really looks forward to their visits. I highly recommend Nexia.”
SLSharon LanteriGoogle review
“They helped make a difficult move for our Dad, Barry with their warmth, attention & personal care. He so enjoyed the activities & genuine warmth from everyone.”
SHSue HockingsGoogle review

Life in a Nexia home

Not a facility. A household, with care built around the person, not the roster.

See the gardens, the households and the people who make it feel like home. Better still, come and walk through it yourself.

Nexia Aged Care room costings

Choose a home to see its rooms and what they cost. Every room at both homes includes 24-hour nursing care, meals, laundry and daily life programs.

New Gisborne rooms

Scroll across to see the full table

Classic
Deluxe
Room Amenities
  • Private ensuite
  • Smart TV
  • Built-in wardrobe
  • 24-hour nurse call system
  • Private ensuite
  • Smart TV
  • Built-in wardrobe
  • 24-hour nurse call system
  • Courtyard access from room
Bed / Occupancy
Single
Single
Room Size
18-23 m²
18-23 m²
Refundable accommodation deposit (RAD)
$550,000
$550,000
Daily accommodation payment (DAP)
$127.03
$127.03
Daily Fees
$66.80
$66.80

Other fees and charges

  • Refundable accommodation deposit (RAD): Fully refundable when you leave Nexia and guaranteed by the Australian Government. You can also pay any combination of deposit and daily payment.
  • Basic Daily Fee: The Government sets a basic daily fee as a contribution to cover the cost of daily living. All residents pay this for permanent and respite care, regardless of which home they choose.
  • Means-tested care fee: A fee calculated by Centrelink based on an assessment of your income and assets. If not verified, the fee will be determined using an approved calculator for the first 90 days and then reviewed. You may not pay this.
  • The Effective Maximum Permissible Interest Rate is 8.34% from 1 July 2026 and is reviewed quarterly by the government and subject to change.
Residents enjoying time together in the gardens at a Nexia Aged Care home

Government funding. Are you entitled to more?

Most residential aged care in Australia is government funded, and many families are entitled to more than they realise. The fees, the means testing and the paperwork are all new to most people.

You don't have to decode any of it. Our Care Managers walk you through what applies to you, what you're entitled to, and what you'll pay, all made simple.

Getting started is simpler than you think

Three steps, and the first two cost you nothing.

Step 1

Talk it through

Book a confidential chat or come and see either home for yourself. No cost, no obligation, no pressure.

Step 2

Get the facts on the table

A comprehensive clinical assessment at no additional cost, plus a clear, simple walkthrough of funding and fees. No surprises.

Step 3

Move in when you're ready

We plan the move together, at your pace. And if your needs change, care changes with you. Same team, same faces.

Tell us a little about your situation

Let's work out the right care for your family, at your pace.

(Looking for work at Nexia? We'd love to hear from you, apply via our "Work with us" page instead.)

Prefer to talk? Call us on 1300 384 004

Frequently asked questions

Residential care

What is residential aged care?

Residential Aged Care, also known as nursing homes or aged care homes, provides 24/7 care and support for individuals who can no longer live independently. When you move into an aged care home, you receive your own room and essential services such as meals, laundry, and cleaning, as well as personal care like assistance with showering or using the bathroom. Clinical care is tailored to your specific needs, and there are also social activities, outings, and lifestyle programs to help you stay connected and engaged with the community. In addition to long-term care, short-term or respite aged care offers temporary support, either after a hospital stay to help you regain independence, or when your regular caregiver needs a break. It’s a flexible option designed to ensure you receive the care you need during these transitional times.

Is Nexia a nursing home or an aged care home?

Both, in the sense that the terms mean the same thing. Nursing home, aged care home and residential aged care all describe the same type of care. It is accommodation with 24/7 nursing and personal care built in. The official term is residential aged care, and that is what Nexia provides at our homes in New Gisborne and Footscray. Whichever word your family uses, you are in the right place.

What residential aged care services are included at Nexia?

Nexia is a full-service aged care provider. Our residential aged care services include 24/7 nursing care, specialised dementia care (including Lorikeet Lane, our purpose-built memory support household in New Gisborne), palliative care, and short-stay respite care services for when a carer needs a break. Day to day, residents receive all meals, laundry and cleaning, plus lifestyle and wellbeing programs, outings, and access to gardens and shared spaces. Clinical care is tailored to each resident and adjusts as needs change.

Which areas does Nexia Aged Care serve?

Nexia has two residential aged care homes. Our New Gisborne home at 176 Station Road is in the heart of the Macedon Ranges, and most of its residents and families come from Gisborne, New Gisborne, Sunbury, Woodend, Kyneton, Riddells Creek, Romsey and the surrounding district, as well as Melbourne's north-west. Our Footscray home at 25 Mephan Street is in Melbourne's inner west, close to Footscray, Yarraville, Seddon, Maribyrnong, Braybrook, Sunshine, Kingsville, Newport and Williamstown. Support at Home services cover the Macedon Ranges and surrounds. If you are searching for aged care near you, come and see either home for yourself.

What government funding is available for aged care and do you need a government assessment for placement?

Before moving into a residential aged care facility or receiving aged care funding, you will need to be assessed by My Aged Care to determine the level of support you require. You can apply for the assessment yourself by phoning 1800 200 422 or filling in an online application through My Aged Care. Alternatively, any of the following can make a referral on your behalf:

- Hospital professionals and admin staff

- GPs, medical specialists, and nurses

- Community health professionals

- Aged care service providers

- Community workers

The government offers funding based on your eligibility and specific care needs. For more details on how to start the process, click here (https://www.myagedcare.gov.au/where-start).

What type of medical personnel are available onsite?

A Registered Nurse is on duty 24/7, supported by a team of qualified care staff.

We also have doctors, physiotherapists, speech pathologists, and other allied health professionals who visit regularly, as required.

Our team of extended staff includes a range of professionals who support residents’ needs:

- Personal Support Workers

- Enrolled Nurses and Registered Nurses

- Lifestyle Coordinators

- Maintenance and Support Staff

- Chefs and Kitchen/Café Staff

- Allied Health Professionals

- Residence Managers and Administrative Staff

Allied Health Professionals, such as music therapists, occupational therapists, physiotherapists, and psychologists, help ensure the best care for our residents.

What are the visiting hours?

We don’t have fixed visiting hours as we consider the home to be a resident’s private space. However, in case of an outbreak (e.g., COVID-19 or flu), visiting hours may be temporarily adjusted. Please contact reception for updates.

How do you manage residents whose health declines and need a higher level of care?

At Nexia Aged Care, we offer “ageing in place,” meaning that as residents’ care needs increase, they can remain in their current home. We adapt care to support residents’ evolving physical and mental health needs without needing to move them to a different facility.

Do you cater for dementia patients?

Yes, we provide specialised support for individuals living with dementia at both of our homes. Our care team is experienced in catering for the different stages of dementia, ensuring that each person receives tailored care to meet their unique needs. At New Gisborne we also offer a dedicated Dementia Enabling Environment, known as Lorikeet Lane, which provides a safe, calm and engaging space designed to promote comfort, independence and wellbeing.

How do I book a visit to Nexia Aged Care?

To visit Nexia Aged Care, please complete our Tour form (https://nexiaagedcare.com.au/take-a-tour/). Our team will contact you to arrange a tour or meeting and answer any questions you may have.

How do I provide feedback about Nexia Aged Care?

We welcome your feedback! You can either:

- Complete our feedback form (https://nexiaagedcare.csassurance.com/launchpad?token=E-VpmUwbszoFDvuEaPP3).

- Speak directly with a member of our team 1300 384 004.

Can I continue seeing my own doctor?

Yes, you are welcome to continue seeing your own doctor, provided they are able to visit you at the facility. We will work closely with your doctor and other healthcare providers to ensure a seamless and consistent approach to your care.

What happens if a resident’s condition changes unexpectedly?

If a resident’s condition changes suddenly, we have a trained clinical team available 24/7 to provide immediate care. We closely monitor all residents’ health and respond quickly to any changes in their condition. Families will be immediately notified if any significant health changes occur.

Is there a waitlist for placements?

There may be a waitlist depending on the availability of rooms and the level of care required. We recommend getting in touch with us early to discuss your options and secure a place as soon as possible.

What makes Nexia Aged Care different from other aged care facilities?

At Nexia Aged Care, we take pride in our approach to care. We treat each resident as an individual and tailor care to their specific needs, preferences, and lifestyle. We also offer a wide range of social and lifestyle activities to ensure our residents stay active and engaged in the community. Our staff are trained to provide high-quality care and are dedicated to ensuring comfort and well-being.

What types of recreational activities are available for residents?

We offer a wide range of recreational activities, including arts and crafts, exercise programs, music therapy, outings, gardening, and more. These activities are designed to encourage social interaction, promote physical well-being, and provide emotional support. We strive to ensure that every resident has an activity they enjoy.

How do you handle emergencies at Nexia Aged Care?

We have emergency protocols in place to ensure residents are always safe and well cared for. Our team is trained to handle medical emergencies, and we have 24/7 access to healthcare professionals. In the event of a serious situation, families will be notified immediately.

Funding and costs

How much does aged care cost?

It depends on the type of care and your financial circumstances. Government funding covers a significant portion for most people. Before anything starts, our Care Managers walk you through exactly what you're entitled to and what you'd pay, in simple terms.

General

What's the difference between Support at Home (SAH) and Residential Aged Care (RAC)?

Support at Home brings care to you in your own home, from help with cleaning and shopping through to personal and clinical care. Residential aged care means living at one of our homes, in New Gisborne or Footscray, with care, meals and community around the clock. Nexia provides both, so you can start with one and move to the other without changing providers.

How do I get started with My Aged Care?

You don't have to work it out alone. Call us first and we'll guide you through registering with My Aged Care and arranging your assessment, step by step. If you're already registered, we can pick things up from wherever you're at.

Can we start with help at home and move to residential care later?

Yes, and this is one of the biggest reasons families choose Nexia. Because we provide both services, your care can change as your needs change. Same team, same faces, and no starting again with a new provider.

What is the free clinical assessment?

Every new client receives a comprehensive clinical assessment at no additional cost. Our clinical team builds a clear picture of your health and support needs, so your care plan starts from facts rather than guesswork.